Terms of Service

Effective Date: [INSERT_DATE]

Last Updated: [INSERT_DATE]

[LAWYER_REVIEW_NEEDED] - This template must be reviewed and customized by Emily's legal counsel before publication.

Please read these Terms of Service ("Terms") carefully before purchasing or using Mirror and Flame. By purchasing and accessing Mirror and Flame, you agree to be bound by these Terms.

Important Disclaimers

NOT THERAPY OR MEDICAL ADVICE

Mirror and Flame is a self-guided personal development program. It is NOT:

•A substitute for professional mental health care
•Medical advice or treatment
•Psychotherapy or clinical counseling
•Crisis intervention

The witnessing calls are spaces for reflection and integration, not clinical treatment. If you are experiencing a mental health crisis, suicidal thoughts, or serious psychological distress, please seek immediate help:

→988 - Suicide & Crisis Lifeline
→Crisis Text Line: Text HELLO to 741741
→Licensed mental health professional
→Local emergency services

Description of Service

Mirror and Flame is a 30-day digital self-development workbook program that includes:

✓Access to 30 days of written content (inspirational quotes, introductions, journaling prompts, reflection exercises, and somatic practices)
✓Three (3) one-hour private witnessing calls via Zoom (scheduled after Days 10, 20, and 30)
✓Lifetime digital access to program materials

Facilitator Qualifications

[EMILY_NAME_PLACEHOLDER] is not a licensed therapist, psychologist, or medical professional. The program is based on personal experience and study of trauma-informed practices, not clinical training.

Purchase and Payment

One-Time Payment

•Mirror and Flame requires a single payment of $[AMOUNT_PLACEHOLDER]
•Payment is processed securely through our payment processor
•You will receive immediate digital access upon successful payment

Refund Policy

•You may request a full refund within 7 days of purchase if you have not attended your Day 10 witnessing call
•After attending your Day 10 call, refunds are not available as you have received personal time and guidance
•To request a refund, email [EMILY_EMAIL_PLACEHOLDER]

Witnessing Call Terms

Scheduling

•You are responsible for scheduling your calls after completing Days 10, 20, and 30
•Calls must be rescheduled with at least 24 hours notice
•Repeated no-shows may result in forfeiture of remaining calls

Conduct

•Calls are conducted respectfully and professionally
•Calls may be recorded only with mutual consent
•We reserve the right to terminate calls or access if you engage in abusive, threatening, or inappropriate behavior

Boundaries

•Calls are not crisis intervention
•If you are in crisis during a call, we may pause and direct you to appropriate emergency resources

Access and Account

Your Responsibility

•You are responsible for maintaining the confidentiality of your login credentials
•You may not share your account access with others
•You agree to notify us immediately of any unauthorized access

Access Duration

✓Lifetime access to digital materials (as long as Mirror and Flame exists)
✓Three witnessing calls never expire but must be scheduled and used

Intellectual Property

Our Content

•All content in Mirror and Flame (text, exercises, quotes, structure) is owned by [YOUR_NAME/BUSINESS_NAME_PLACEHOLDER]
•Content is protected by copyright and intellectual property laws
•You may not copy, reproduce, distribute, publish, or create derivative works without written permission

Your Usage Rights

✓You have a personal, non-transferable license to access and use the materials for your own personal development
✓You may not share, resell, or distribute the program materials

User Conduct

You agree NOT to:

✗Share your login credentials or program access with others
✗Copy, reproduce, or distribute program materials
✗Use the program for any illegal or harmful purposes
✗Misrepresent your relationship with Mirror and Flame
✗Attempt to reverse engineer or extract content from the platform

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Mirror and Flame and [YOUR_NAME_PLACEHOLDER] are not liable for:

•Any emotional distress, psychological harm, or other damages resulting from program participation
•Any decisions you make based on program content
•Technical issues, access interruptions, or data loss
•Any indirect, incidental, or consequential damages

YOU PARTICIPATE AT YOUR OWN RISK.

Termination

We reserve the right to:

•Terminate or suspend your access for violation of these Terms
•Modify or discontinue the program at any time (existing purchasers will retain access to purchased content)
•Refuse service to anyone for any reason

Changes to Terms

We may modify these Terms at any time. Continued use after changes constitutes acceptance of new Terms. Material changes will be communicated via email.

Governing Law

These Terms are governed by the laws of [YOUR_STATE/COUNTRY_PLACEHOLDER], without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through:

Good faith negotiation
Mediation (if negotiation fails)
Binding arbitration in [YOUR_LOCATION_PLACEHOLDER] (if mediation fails)

Entire Agreement

These Terms constitute the entire agreement between you and Mirror and Flame regarding program use.

Questions About These Terms?

Email: [EMILY_EMAIL_PLACEHOLDER]

Website: [WEBSITE_URL_PLACEHOLDER]

By purchasing Mirror and Flame, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Important Disclaimers

NOT THERAPY OR MEDICAL ADVICE

Mirror and Flame is a self-guided personal development program. It is NOT:

•A substitute for professional mental health care

•Medical advice or treatment

•Psychotherapy or clinical counseling

•Crisis intervention

→988 - Suicide & Crisis Lifeline

→Crisis Text Line: Text HELLO to 741741

→Licensed mental health professional

→Local emergency services