Privacy Policy

Effective: [INSERT_DATE]
Last Updated: [INSERT_DATE]

[LAWYER_REVIEW_NEEDED]

This template must be reviewed and customized by Emily's legal counsel before publication.

Mirror and Flame ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use our 30-day digital workbook program.

Information We Collect

Personal Information You Provide:

  • Name and email address (for account creation and communication)
  • Payment information (processed securely through our payment processor)
  • Scheduling information for witnessing calls (dates, times, time zone)
  • Any information you share during witnessing calls or in communications with us

Automatically Collected Information:

  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide access to the Mirror and Flame digital program
  • Schedule and conduct witnessing calls via Zoom
  • Send important updates about your program access
  • Respond to your questions and support requests
  • Improve our program based on usage patterns
  • Comply with legal obligations

How We Share Your Information

We do NOT sell your personal information.

We may share information with:

Service Providers:

  • Payment processors (Stripe, PayPal, etc.) to process transactions
  • Email service providers (to send program materials and communications)
  • Video conferencing platforms (Zoom for witnessing calls)
  • Website hosting services

Legal Requirements:

We may disclose information if required by law, court order, or to protect rights, property, or safety.

Your Witnessing Call Privacy

  • Calls are conducted one-on-one via Zoom
  • Calls may be recorded ONLY with your explicit consent
  • Information shared during calls remains confidential and is not shared with third parties
  • Notes from calls are kept private and secure

Data Security

We implement appropriate security measures to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure password-protected access
  • Limited access to personal information
  • Regular security assessments

However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, email us at: [EMILY_EMAIL_PLACEHOLDER]

Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide services you've purchased
  • Required by law

International Users

If you're accessing Mirror and Flame from outside [YOUR_COUNTRY_PLACEHOLDER], your information may be transferred to, stored, and processed in [YOUR_COUNTRY_PLACEHOLDER].

Children's Privacy

Mirror and Flame is not intended for individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.

Questions About This Privacy Policy?

Contact us at: